Frequently Asked Questions

General Information

What time is check in?

4 p.m.

What time is check out?

12 p.m.

What is Hotel Californian's cancellation policy?

Reservations must be cancelled at least 72 hours prior to your scheduled arrival to avoid any charges.

What is Hotel Californian's early departure policy?

Guests who need to depart early will be charged for one night's stay plus tax.

What parking is available at the Hotel Californian?

We offer valet parking for $39 per night. There is also parking around the hotel, but it is not affiliated with the hotel and is not guaranteed.

What is the Hotel Californian's smoking policy?

The Hotel Californian is a non-smoking hotel.

Does the Hotel Californian have a concierge?

Yes! Our concierge is available 24/7.

What is the Hotel Californian's pet policy?

We are happy to welcome pets under 25 pounds. There is a non-refundable one-time $150 pet cleaning fee.

Accommodations

What amenities are in Hotel Californian accommodations?

Our rooms and suites are equipped with a 65' TV, Nespresso coffee maker and a premium cocktail cart. Accommodations also include custom formulated bath products and custom-designed Martyn Lawrence Bullard furnishings, light fixtures and wall coverings.

Are rollaway beds and cribs available at Hotel Californian?

Yes! Rollaway beds are available for $50 per night. Cribs are available at no charge.

Hotel Amenities

Does Hotel Californian have a pool?

Yes! The pool is open seasonally 11 a.m. - 6 p.m.

What transportation is available?

We offer complimentary House Car transportation service within a 2-mile radius of the hotel on a first come first serve basis.

We also have custom Hotel Californian bicycles available to our guests.

Does Hotel Californian have a gym?

Yes! Our fitness center is open 24 hours a day.

Does Hotel Californian have beach accessories available?

We offer beach chairs and umbrellas for hotel guests.

Dining

Does Hotel Californian have a restaurant?

Yes, our Blackbird Mediterranean-influenced restaurant emphasizes Santa Barbara-sourced, hyper-seasonal ingredients. 

The restaurant is open Wednesday - Sunday 5 p.m. - 10 p.m. The bar is open Wednesday - Sunday 5 p.m. - 11 p.m.

Are there any other on-property dining options?

Our Goat Tree Cafe is the perfect place for a morning pick-me-up or a casual meeting with friends or colleagues.

Cafe Hours:

Brunch: 7 a.m. - 2 p.m.

Dinner: 2 p.m. - 9 p.m.

Happy Hour: 3 p.m. - 7 p.m.

Spa

Does Hotel Californian have a spa?

Yes! Majorelle offers a full menu of face, body and other signature treatments.

What are Majorelle's hours?

Majorelle is open 10 a.m. - 7 p.m. daily.